Frequently Asked Questions

Find answers to common questions about Lelo and our rental platform

What is Lelo?
How does Lelo save me money?
How do you verify properties?
How do I contact property owners?
What areas do you cover?
What kind of support do you provide?
How do I get started?
Is my data safe with Lelo?
How do I get a refund?

Important Notes

Platform Role: Lelo is an AI-powered search platform that aggregates and verifies property listings. We act as a facilitator between property owners and potential tenants.

Limitations: While we verify property listings, we are not liable for:

  • Property availability at the time of your inquiry
  • The conduct or actions of property owners
  • Any agreements or transactions between you and the property owner

We recommend conducting your own due diligence and verifying all details directly with the property owner before proceeding with any rental agreement.

Still have questions?

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